Please also look at this Map of Germany
with other castle hotels you may click on:

Main reservation office ,
also on the weekend, from 10:00 a.m. to 9:00 p.m. (middle european time).

From USA it's better if you call in the early morning.
Then it's late afternoon in Germany.

From Germany telephone 017 4245 1316
From outside of Germany telephone +49 17 4245 1316

Reservations and cancellations are not possible per telephone.
Reservations are only possible with the online booking forms.
Cancellations are only possible per e-mail.

No brochure forwarding.